We understand things happen! If you are not satisfied with your item:
To cancel an order, you must do so within 24 hours of placing the order.
You have 14 calendar days to return an item from the date you received the item. To be eligible for a return, your item must be unused and in the same condition that you received it.
Original shipping fees are non-refundable, and customer is responsible for return shipping fee.
To initiate a return or exchange, email info@artisbond.com, with your order # as the subject and your name, reason for the return, and return shipping tracking information in the body of the email.